I'm not certain but if it is similar to my last experience, it would be greeting families and patients, providing comfort in terms of warm blankets, conversation, small snacks, helping families with grief or stress, cleaning up areas, restocking sheets & blankets, transporting patients and medical records. I would even occasionally help clean up trauma/treatment rooms and patients that had passed in order to bring families into the rooms to see them. Many times, it would simply be providing information and spending time talking with patients or families